Case Study One
Overview
An organisation wanted a strategic plan to guide its management and growth into the future.
Work Undertaken
The process started with researching and collecting information about the company, the market and industry (using a range of research methods including libraries, internet, interviews with management and suppliers and customers. We also facilitated workshops with the Executive Team, Board and other staff members.
Following this a SWOT and PEST analysis was undertaken using the Balanced Score Card approach (resources, customer, internal processes, learning) a series of goals, objectives and action plans were documented to guide the organisation in achieving the agreed vision and mission statements.
This was supported by the adoption of key performance indicators to measure the success in implementing the plan.
Outcome
The organisation had in place a strategic plan that charted its course for the next three years.