Case Study One
Overview
The organisation wanted to establish a centralised procurement service to ensure consistency in approach across all departments.
Work Undertaken
Following a review of its existing management systems, we implemented a centralised “Contracts Office” for all procurement requirements of the organisation and provided ongoing management. This included
- The development and implementation of a purchasing policy, procedures manual, templates and forms, and purchasing and contract management plans;
- Preparation of performance reports;
- Directly managing tenders and all purchasing requirements and supervising purchasing staff;
- Writing tender scopes of work and selection criteria; and
- Conducting contract negotiations, preparing contracts, and liaising with legal advisors and suppliers.
Outcome
This led to the centralised management of all procurement and contract management functions for asset maintenance and management services, resulting in significant operational and service delivery improvements.